Privacy Policy

Who we are

intertwine is a not-for-profit company listed on the Register of Harm Prevention Charities based in Naarm (so-called Melbourne, a city in so-called Australia).

If you have any concerns about intertwine and your privacy, please contact us at

Data we collect

When you purchase products or tickets to events through our site, or complete expressions of interest for volunteer roles or Board responsibilities, we will ask for your name, email address, mobile number and sometimes identifying information about you including your ethnicity, sexuality or gender. We may also ask about any accessibility requirements or accommodations you have. We use this information to ensure our services adequately provide support and access for everyone based in a justice and equity framework.

During our training sessions and Communities of Practice, you may share confidential information. We do not record these sessions and we do not allow recording or transcription of these sessions for any reason other than accessibility. Transcripts are not retained. If sessions occur on Zoom, comments in the chat are retained after the session in order to preserve resources and links shared by participants. Attendee lists are collected only in order to create attendance and completion certificates.

When you complete a pledge during our training or complete a training evaluation form, we collect your name and email address and may also ask for your organisation and role. This email address is only used to send your pledge back to you unless you also opt-in to our mailing list. We may also contact you if you agree to provide a testimonial.

Information about roles and organisations is collected in order to provide de-identified reports for organisations about pledge themes and may also be used for internal statistics.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your personal data with anyone, although it is often stored on service sites we use to sell tickets or complete forms, including Humanitix, ConvertKit, SurveySparrow and WooCommerce. We may use identifying information to tag a record in our system to ensure you receive the correct information about our services.

If you have created an account on our site and you request a password reset, your IP address will be included in the reset email.

How long we retain your data

We currently retain data indefinitely unless we are requested to delete it; however, this policy is reviewed regularly and may change.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You may request to view the information we maintain on you at any time. You may request that we correct or delete this information at any time.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments are checked through the automated spam detection service, Akismet. Some form data is collected via GravityForms. Subscription sign-ups and pledge data are collected via ConvertKit. Event ticket information is sent to Humanitix. Survey forms and training evaluation data are sent to SurveySparrow.